Terms of Service

When you book a service, request a quote, or accept a visit from Hershey Lawn Mowing (“we,” “I,” “us”), you agree to these terms. They cover residential lawn and property care in Hershey, Hummelstown, Palmyra, and Derry Township, PA. Questions before you book? Call or text (223) 289-0934.

Every service covers a specific, clearly listed set of work. This is here so you know exactly what you’re paying for, and so nobody has to have an awkward “can you also just…” conversation in the driveway. Need something outside a list? No problem — just ask and I’ll give you a price.

In practice: an instant quote is an estimate based on what you tell me (size, grass height, access). Your first visit is where I confirm the real condition. If it’s materially different from what was described — for example, the grass is 12 inches when it was reported at 6 — I’ll adjust the price and show you the new number before doing the work or charging anything. If it’s smaller or easier than described, the price can go down too.

Mowing is one flat, all-inclusive price per visit. Add-on services (hedges, leaves, snow, weeding) are priced separately using the estimators on the pricing page. A price may change only for a clear reason: the on-site condition differs from what was described, grass is overgrown and needs a heavier first cut, or you add work. I’ll always confirm any change with you first.

How to pay: your choice.

• • Pay now — securely by card (or Cash App Pay) when you book.
• • Pay after your visit — I’ll send a simple invoice you can pay by card, or you can use Zelle, Venmo, Cash App, cash, or check.
• • Auto-pay — save a card once and I’ll charge it automatically after each visit (details below).

For pay-after-visit and ongoing service, payment is due when you receive the invoice for a completed visit. There’s no contract and no lock-in — you’re only ever billed for work that’s been done.

Tips are always optional and never expected. If you’d like to add one, you can tip per visit from your portal, or set a standing tip percentage that’s added automatically to each visit — calculated on that visit’s price. You can change or remove a standing tip anytime, and 100% of every tip goes to the person who did the work.

Service runs weekdays 8 am – 2 pm, by route. You don’t need to be home — I just need safe access to the yard (an unlocked gate or a gate code). If a locked gate, parked car, or off-leash dog blocks access, I may have to skip that visit; I’ll always let you know.

Weather happens. If it’s too wet to mow without tearing up your lawn, I’ll reschedule rather than damage it — that’s a judgment call I make in your lawn’s best interest. Please clear the lawn of toys, hoses, and pet waste before your visit so I can do a clean, safe job.

No contract, ever. You can pause or cancel ongoing service anytime — just text or call, or (soon) manage it from your customer portal. If you need to cancel a specific scheduled visit, a heads-up the day before is appreciated so I can adjust the route. Prepaid seasonal plans are prorated to visits actually completed.

I stand behind the work. If a visit missed something within the service’s scope, tell me within 3 days and I’ll come back and make it right at no charge. (Requests for work outside the agreed scope are a new quote, not a re-do — see section 2.)

I treat your property with care and use quiet, all-electric equipment. To keep everyone safe, please flag or remove hidden hazards before your visit — sprinkler heads, invisible-fence wires, buried cables, landscape lighting, pet stakes, rocks, or anything hidden in tall grass. I’m not responsible for damage to unmarked or concealed items, for pre-existing conditions, or for issues caused by inaccurate access or condition information. Where I’m responsible for a loss, my liability is limited to the cost of the affected service. Nothing here limits any rights you can’t waive under Pennsylvania law.

I may text or email you about your quote, scheduling, visits, and invoices — that’s part of the service, not marketing spam, and you can opt out of non-essential messages anytime. I only use before/after photos of your lawn for marketing if you’ve given permission.

I may update these terms occasionally (new services, clearer wording). The current version always lives here with its effective date. Continuing to use the service means you accept the latest version.